At Edible Health, we strive to provide efficient and reliable shipping services to our valued customers. However, it's important to note that once a package leaves our facilities, it may be subject to additional charges such as customs duties, taxes, or other fees imposed by local authorities or carriers. These charges are beyond our control and are the responsibility of the customer.
Whilst we endeavour to estimate shipping costs accurately and minimise any potential additional charges, international shipments, in particular, may incur unexpected fees. We recommend that customers familiarise themselves with their country's import regulations and associated costs prior to placing an order.
In the event that additional charges are imposed on a shipment, the customer is responsible for settling these fees to ensure timely delivery of their order. Failure to pay these charges may result in delays or return of the shipment, for which we cannot be held liable.
UK Shipping
Edible Health are delighted to be able to offer all of our customers FREE delivery to any UK address for orders weighing 2.5kg or under.
Place your order before 1pm Monday to Friday and we will post any order below 2.5kg in weight for free that day, except public holidays.
Please allow 3 business days for delivery although often it arrives quicker.
If you just can't wait, then for a low fee, next day delivery is available.
Orders received before 1pm Monday to Thursday will be delivered the next working day. Orders received before 1pm on Friday will be delivered on Monday and for orders received after 1pm on Friday and all day Saturday and Sunday, deliveries will be on Tuesday, except public holidays.
Please note your order will not be shipped until your payment has been approved. Any delay in authorising your payment could affect your expected delivery time.
It is important you give us the correct delivery address as we will not be able to change the delivery address once you have placed your order.
Orders Over 2.5kg
Unfortunately, Royal Mail will not deliver packages weighing over 2.5kg. As such, if you place an order exceeding this weight then we are forced to use other couriers; this is outside our control. We are beholden to any restrictions or policies placed on us by the other operators. Please note in an effort to make our products as affordable as possible, Edible Health has committed to absorb some of this cost.
International Shipping
EU Delivery Terms
Orders placed by 12 noon (CET) will be dispatched the same day (excluding weekends and holidays).
Please allow 7 business days for delivery although often it arrives quicker *
US/Canada Delivery Terms
Orders placed by 12 noon (CST) will be dispatched the same day (excluding weekends and holidays).
Please allow 7 business days for delivery although often it arrives quicker *
UAE Delivery Terms
Orders placed by 3pm (GST) Monday - Friday will be dispatched the same day for next day delivery (excluding holidays).
Orders placed after 3pm (GST) or on weekends of holidays will be processed the following working day.
Rest of the World Terms
Orders placed by 12 noon (UTC) will be dispatched the same day (excluding weekends and holidays).
Please allow 7 business days for delivery although often it arrives quicker *
*Certain countries outside of the UK restrict the import of our products. Before buying, please ensure you have checked your local import regulations and are happy to accept any risk and/or cost associated with this purchase.
Edible Health is not liable for any import costs or taxes.
Personal Data
In order to fulfil and dispatch your purchase, we are required to share your details with third party shipping organisations. Please refer to our Privacy Policy regarding how we protect your personal data.